21c Museum Hotels
  • 10-Jan-2023 to 09-Feb-2023 (MST)
  • Events
  • Hourly
  • Full and Part Time Available

Benefits include health/vision/dental/life insurance, real-time access to earned wages, paid time off, 401(k), teammate referral bonuses and family meal.

If you love saying YES and enjoy engaging with the community by leading with ART 21c is the perfect place for you. The starting wage for this position is $18 per hour.

Reports To: Event Manager, Assistant Event Manager

General Purpose: The Event Captain leads the staff during a specific event, ensuring that Event Servers and Bartenders can operate as efficiently as possible while providing exceptional guest-focused service.

Specific Responsibilities:

  • Meets client needs and exceeds client expectations to execute each event successfully.
  • Creates a positive and motivating atmosphere for teammates.
  • Provides leadership support to Banquets and Catering Team.
  • Develops and maintains a good working relationship with guests, groups, and teammates from other departments.
  • Communicates verbally and in writing with the Event Manager and Kitchen team to secure all details/tools necessary to execute events. Assists with maintaining lines of communication between B&C and hotel/restaurant/etc.
  • Knows and understands procedures, terminology, and techniques used in the B&C department.
  • Demonstrates knowledge of ingredients of all food and beverage items served and available for a function.
  • Manages execution of on-site events in cooperation with event staff per directions of the Events Manager and according to standards in the B&C Standards & Tools manual.
  • Oversees set-up/tear-down details and processes.
  • Interacts with the on-site contact and assists with impromptu requests; confidently answers client questions and solves client problems.
  • Confidently answers staff questions, resolves issues arising during events, and remains calm in chaotic situations.
  • Monitors staffing and scheduling, making adjustments to minimize expenses while ensuring an exceptional event.
  • Performs any task related to the execution and running of events, including filling in for event servers as necessary.
  • Completes a walk-thru after every event.
  • Completes end-of-event paperwork, including, but not excluding, accounting, inventory, payroll report, etc.
  • Summarizes the event in the Event Captain Log with a concise written report of event details.
  • Knows and speaks knowledgeably about hotel and restaurant products, features, and services.
  • Provides excellent customer service to all guests in the hotel/restaurant, not just those attending event.
  • Reports to work on time and ready to work scheduled shifts.


  • Able to work flexible hours (nights, weekends).
  • Responsible, dependable, punctual, and organized.
  • Strong math skills.
  • Strong communication skills; must be able to speak, read and understand English.
  • Clean and professional appearance.
  • Demonstrates enthusiasm for all things 21c
  • Must pass a background check.

Physical Requirements:

  • Must be able to carry a full-service tray comfortably.
  • Must be able to stand and walk for long periods.
  • Must be able to lift at least 50 pounds.

21c Museum Hotels is an equal-opportunity employer. We evaluate qualified applicants regardless of race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

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