21c Museum Hotels
  • 25-Nov-2022 to 25-Dec-2022 (MST)
  • Museum
  • St. Louis, MO, USA
  • Salary
  • Full Time

Benefits include health/vision/dental/life insurance, real-time access to earned wages, paid time off, 401(k), teammate referral bonuses, family meal and nationwide hotel discounts.

If you love saying YES and enjoy engaging with the community by leading with ART 21c is the perfect place for you.

Reports To: Senior Director of Museum Operations/General Manager

General Purpose:

The Museum Manager is responsible for executing the standards of 21c Museum installations, exhibitions, programming, events, and communication at 21c Museum Hotel St. Louis. The Museum Manager works under the administrative guidance and direction of 21c Museum Hotels Chief Curator and Museum Director, Senior Director of Museum Operations, and Director of Design and Planning. This position reports to the 21c Museum Hotels General Manager and Senior Director of Museum Operations.

Specific Responsibilities:

  • Assists with installing, de-installing, and packaging artworks in various media following museum standard procedures and practices. Responsible for maintaining permanent and temporary art exhibitions organized and designed by 21c Museum Hotels. Executes planning, layout, and installation of all artworks as directed by the Chief Curator, Museum Director, and Director of Design and Planning.
  • Responsibilities may include communication with 21c staff, the public, and other art institutions.
  • In consultation with the Chief Curator and Museum Director, may assist with developing and coordinating local arts programming sponsored by the museum department, including artist talks, music performances, and another local cultural programming.
  • Under the guidance of the Director of Museum Design and Planning, assists with installation and maintenance of all visual aspects in the museum department, including but not limited to: exhibitions, interpretive signage, directional/informational signage, and displays.
  • Assists with supervising temporary art handling staff during installation and de-installation of permanent and temporary exhibitions, displays, and signage.
  • Performs daily inspection, maintenance, and operation of exhibits. Generates daily inspection checklists for all artworks and creates and updates incoming and outgoing condition reports for all artwork temporarily installed for exhibitions and events. Ensures that the museum's facilities are maintained with high standards for safety, cleanliness, and appearance. Coordinates with General Manager and Event and Catering staff regarding artwork safety protocols. Generates condition reports on any artworks displayed on the property and in transit, reporting to the 21c Museum Hotels Museum Department.
  • Keeps 21c Museum Hotels Chief Curator and Museum Director and other 21c team members abreast of any concerns regarding the facility, artwork safety, logistics, and press and public responses relevant to installations, exhibitions, and all related cultural programming at 21c Museum Hotel.
  • Communicates and coordinates with the Director of Sales, Food and Beverage Director, General Manager, and Engineering regarding events, VIPs, group reservations, and other issues relevant to art installation, de-installation, and art programming.
  • Provides regularly scheduled tours to the general public and group tours upon request.
  • Implement staff training to ensure that team members receive sufficient information to be comfortable discussing the art with guests.
  • Works with hotel and restaurant staff to ensure guests' comfort and safety of all artwork according to the standards and protocols of 21c Museum Hotels.
  • Maintains a complete inventory of all department tools, exhibits, and equipment; oversees the Museum Department's equipment and inventory and maintains exhibit-related items.
  • Working with Senior Director of Museum Operations, General Manager, and Director of Sales, responsible for budget and accounting for on-site Museum expenditures. Maintains 21c Museum departmental budget under supervision of General Manager. Maintain the 21c St. Louis Museum department checkbook and managed expenses and accounts payable under the control of the General Manager and Director of Sales.
  • Assists with purchasing and maintaining exhibit supplies and materials, as specified by 21c Museum Hotels Senior Director of Museum Operations and Director of Design and Planning.
  • Assists with the repair of office equipment, furnishings, fabrication, materials, and general maintenance of museum facilities.
  • Communicates with purchasing staff in obtaining quotes and bids for materials and services needed to complete assigned projects, as determined by the Senior Director of Museum Operations and Director of Design and Planning.
  • Working with the General Manager, Director of Sales, and Engineer, coordinates, and schedules project tasks that other divisions must perform within the property and subcontractors outside the property.
  • Coordinates with the General Manager and other departments to ensure all restaurant, hotel, engineering, and housekeeping activities are not interrupted.
  • Using excellent customer service skills, establishing and maintaining effective working relationships with other employees, vendors, contractors, and all members of the general public.
  • Attends weekly and daily staff meetings and keeps up to date on all areas of museum operations.
  • Required to perform work out of regular schedule on occasions of special events, installations, or other museum-related activities.
  • Operates a motor vehicle to assist in carrying out the business of the Museum Department.
  • Working under the guidance of the Registrar, creating, maintaining, and updating condition reports for incoming and outgoing artworks.
  • Working with the Chief Curator, curates the local Elevate at 21c series of temporary installations of artwork loaned by local and regional artists for display in designated spaces.
  • Participates in exhibition changeout at one or more other 21c locations annually. Duties may include art handling and installation, supervision of temporary contract labor, and staff training.


  • Excellent verbal and written communication skills in English.
  • Knowledge of local arts and culture.
  • In-depth knowledge and enthusiasm for contemporary visual art, artists, museums, and exhibitions.
  • Excellent interpersonal skills. Ability to work in a fast-paced, team-oriented environment. Ability to be a flexible, creative problem-solver.
  • Ability to follow directions closely, organize, direct, and manage activities and projects, work independently and demonstrate sound judgment.
  • Knowledge of computer hardware and software, including Microsoft Word, Excel, and Outlook; a plus familiarity with CAD or other design software.
  • Ability to communicate effectively with a mobile device.
  • Ability to interact effectively with various personnel at different levels of responsibility. Ability to identify and resolve problems.
  • Ability and initiative to establish and maintain effective working relationships with co-workers, volunteers, supervisors, other Company personnel, and the public.
  • Ability to maintain confidentiality.
  • Ability to represent 21c Museum Hotels with high integrity and professionalism, adhere to 21c Museum Hotels policies and support management decisions in a positive, professional manner.
  • Ability to work a varied schedule, including weekends, evenings, and holidays when necessary.
  • Valid driver's license with an acceptable driving record for the past three years.

Education/Formal Training:

  • Minimum requirement of a Bachelor's degree in art, design, museum studies, or another relevant field of study or experience; and a minimum of three to five years experience working in a museum with a background in designing, fabricating, installing and managing, or an equivalent combination of education and experience.


  • Knowledge of contemporary arts and professional art handling according to museum standards.

Physical Requirements:

  • Must be able to operate two and four-wheeled luggage carts and standard office equipment.
  • Physically strenuous, prolonged standing, walking, and climbing stairs, intermittent exposure to outside elements, primarily an indoor position.
  • Ability to safely work with hand and power tools and ensure compliance with workplace safety standards for all temporary and auxiliary staff.
  • Operation of motorized vehicles and equipment may be required, including trucks, utility trucks, saws, compressors, sanders, standard hand and power tools, computers, lifts, etc.

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

Full Job Description
21c Museum Hotels
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