21c Museum Hotels
  • 02-Dec-2022 to 01-Jan-2023 (MST)
  • Food & Beverage
  • Louisville, KY, USA
  • Hourly
  • Full and Part Time Available

Benefits include health/vision/dental/life insurance, real-time access to earned wages, paid time off, 401(k), teammate referral bonuses and family meal.

If you love saying YES and enjoy engaging with the community by leading with ART 21c is the perfect place for you.

Reports To: Restaurant General Manager

General Purpose: The Service Tech position entails both running food and drinks and a clearing/cleaning role. This positons supports operations through delivering food, drinks and utensils/plates and clearing dirty plates, glasses from guest areas, cleaning seated areas and washing/stocking glasses/ice behind the bar. This position may also perform other essential duties as required.

Specific Responsibilities:

  • Reports to work on time and ready for scheduled shift.
  • Understands roles within the steps of service and can execute on those steps.
  • Assists with set-up and breakdown of indoor/outdoor seating areas, service/sanitation stations and ensures curbside/to-go supplies are stocked.
  • Delivers food and drinks from kitchen pass and bar to both indoor and outdoor guests in a timely, accurate manner.
  • Exhibits food knowledge: knows menu descriptions for bar and dining room and has a basic drink knowledge.
  • Takes and rings-in and handles payment for to-go and curbside orders.
  • Polishes silverware, glassware and checks plates for dining guests.
  • Retrieves clean glasses and plates from the dishwashing area and store and restocks in the appropriate places.
  • Communicates between kitchen and bartender/cashiers regarding any food updates, such as limited quantities or substitutions.
  • Clears all dirty glasses, napkins, plates, silverware and trash away from the guests and after guests have left.
  • Assists behind the bar with cleaning and stocking glassware and supplies.
  • According to strict cleaning procedures, clean all tables and seats after clearing area from guest use including surrounding area such as floor for crumbs.
  • Maintains a clean, orderly appearance of the restaurant service area in the dining room, beer garden, outside dining and space.
  • Assists in sanitizing high-touch points and surfaces according to the cleaning procedures.
  • Completes all sidework as outlined in checklists.
  • Removes front-of-house trash and keep fresh trash cans in space.
  • Maintains a positive, friendly attitude with co-workers and guests.
  • Receives and applies criticism in a positive manner, even from fellow teammates.
  • Assists with/executes any and all tasks as assigned by supervisor.
  • Follows all proper sanitation guidelines.


  • Able to work flexible hours (nights, weekends).
  • Attention to detail/the ability to anticipate problems and create solutions.
  • Strong communication skills; must be able to speak, read and understand English.
  • Responsible, dependable, punctual.
  • Clean and professional appearance.
  • Demonstrates enthusiasm for all things 21c.
  • Must pass a background check.

Education/Formal Training:

  • High school diploma or equivalent required.

Physical Requirements:

  • Must be able to stand for long periods of time.
  • Must be able to lift at least 50 pounds.

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

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