21c Museum Hotels
  • 22-Sep-2022 to 22-Oct-2022 (MST)
  • Front Office
  • KCMO, MO, USA
  • Base + Tips
  • Full and Part Time Available

Benefits include health/vision/dental/life insurance, real-time access to earned wages, paid time off, 401(k), teammate referral bonuses and family meal.


If you love saying YES and enjoy engaging with the community by leading with ART 21c is the perfect place for you. The starting wage for this position is $12 per hour plus tips.

Reports to: Guest Services Manager/Rooms Manager

General Purpose: Under general supervision, provides porter and valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to guest requests.

Specific Responsibilities:

  • Cleans lobby areas and entrances and maintains free of debris to present a clean and attractive facility to customers
  • Assists other employees and departments to contribute to the best overall performance of the department and hotel.
  • Greets and assists arriving guests with help unloading luggage from vehicles and transporting it to their room, personally carrying the bags or using a luggage cart. Valets offer to park guests' cars and give claim tickets.
  • Assists departing guests by transporting luggage from room to lobby and helping the guest load luggage into vehicle. Valets retrieve the car and assist the guest with departure.
  • Responds to guest needs by promptly delivering laundry, newspapers, iron & ironing board, additional linens, etc., in person.
  • Responds to inquiries and promote the hotel's services by explaining products/services. Provides the guest with up-to-date hotel information to enhance customer relations.
  • Keeps abreast of local activities and the area's establishments to answer questions, recommend and give directions.
  • Maintains a friendly, cheerful, and courteous demeanor at all times, not just with guests and teammates but also with passersby whose first impression of the hotel will be the people standing outside.
  • Performs other duties assigned, requested, or deemed necessary by management.

Qualifications:

  • Must be able to drive vehicles with manual (stick shift) and automatic transmissions.
  • Able to work flexible hours (nights, weekends).
  • Responsible, dependable, and punctual.
  • Tactful, courteous, discreet.
  • Strong communication skills; must be able to speak and understand English.
  • Clean and professional appearance.
  • Demonstrates enthusiasm for all things 21c.
  • Must pass a background check.
  • Must be 18 years of age or older.
  • Must be comfortable in various vehicle types and willing to train on manual transmissions to achieve proficiency within the first 90 days.

Education/Formal Training:

  • High School diploma or equivalent

Experience:

  • Must have at least three years of driving experience with a clean driving record.

Physical Requirements:

  • Must be able to operate two- and four-wheeled luggage carts and standard office equipment.
  • Must be able to lift luggage to 70 lbs.
  • Capable of prolonged standing, walking, and climbing stairs;
  • Intermittent exposure to outside elements, but primarily an indoor position.

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

Full Job Description
21c Museum Hotels
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