21c Museum Hotels
  • 19-Jul-2021 to 17-Aug-2021 (MST)
  • Front Office
  • Durham, NC, USA
  • 12.00
  • Hourly
  • Full and Part Time Available

Benefits include health/vision/dental/life insurance, real-time access to earned wages, paid time off, 401(k), teammate referral bonuses and family meal.


If you love saying YES and enjoy engaging with the community by leading with ART 21c is the perfect place for you. The starting wage for this position is $12 per hour.

Reports to: Guest Services Manager/Rooms Manager

General Purpose: Under general supervision, provides porter and valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to guest requests.

Specific Responsibilities:

  • Cleans lobby areas and entrances and maintains free of debris in order to present a clean and attractive facility to customers
  • Assists other employees and departments to contribute to the best overall performance of the department and hotel.
  • Greets and assists arriving guests with help unloading luggage from vehicle and transporting to their room, personally carrying the luggage or using a luggage cart. Valets offer to park guest's vehicle and give claim ticket.
  • Assists departing guests by transporting luggage from room to lobby, and helping the guest load luggage into vehicle. Valets retrieve vehicle and assist guest with departure.
  • Responds to guest needs by promptly delivering laundry, newspapers, iron & ironing board, additional linens, etc., in person.
  • Responds to inquiries and promotes the hotel's services by explaining products/services. Provides the guest with up-to-date hotel information in order to enhance customer relations.
  • Keeps abreast of local activities and the area's establishments in order to answer questions, recommend and give directions.
  • Maintains a friendly, cheerful and courteous demeanor at all times not with just with guests and teammates, but also with passersby whose first impression of the hotel will be the people standing outside.
  • Performs other duties as assigned, requested or deemed necessary by management.

Qualifications:

  • Must be able to drive vehicles with manual (stick shift) and automatic transmissions.
  • Able to work flexible hours (nights, weekends).

  • Responsible, dependable, punctual.
  • Tactful, courteous, discreet.
  • Strong communication skills; must be able to speak and understand English.
  • Clean and professional appearance.
  • Demonstrates enthusiasm for all things 21c.
  • Must pass a background check.
  • Must be 18 years of age or older.

Education/Formal Training:

  • High School diploma or equivalent
  • Experience:
  • Must have at least three years driving experience with a clean driving record.

Physical Requirements:

  • Must be able to operate two- and four-wheeled luggage carts, standard office equipment.
  • Must be able to lift luggage, up to 70 lbs.
  • Capable of prolonged standing, walking and climbing stairs;
  • Intermittent exposure to outside elements, but primarily an indoor position.

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

Full Job Description
21c Museum Hotels
  • Apply Now

    with our quick 3 minute Application!

  • * Fields Are Required

    What is your full name?

    How can we contact you?

  • Sign Up For Job Alerts!

  • Share This Page
.
Logo Museum Hotels Restaurants Exhibitions Meetings+Events Shop Offers Blog Careers Book a Room