21c Museum Hotels
  • 01-Apr-2021 to 01-May-2021 (MST)
  • Housekeeping
  • Nashville, TN, USA
  • Hourly
  • Full and Part Time Available

Benefits include health/vision/dental/life insurance, paid time off, 401(k), parental leave, and real-time access to earned wages.

21c Museum Hotels is committed to the Health and Safety of our teammates and guests. We have collaborated with top physicians in the fight against COVID-19 to revise our already stringent cleaning protocols to providing the safest workplace as possible. These new protocols include:

  • Social Distancing: We have added signage throughout our properties to encourage distancing among our teammates and guests. We have also spaced our various fixtures within our properties, such as tables in our restaurants to encourage safe distancing.
  • Required Use of Masks: Teammates and guests alike are required to wear masks at all times while in public spaces within our properties. Masks must cover the nose and mouth.
  • Health Screenings: All teammates and guests are required to go through a brief health screening process before entering our properties, this includes touchless temperature checks and a health questionnaire about possible exposure as well as symptoms related to COVID-19.
  • Cleaning & Sanitizing: We have increased the frequency of cleaning and sanitizing of our public spaces, particularly of those high-touch areas, such as door handles, handrails and elevator buttons.
  • Frequent Hand Washing: All teammates are required to wash their hands frequently for at least 20 seconds while working. We have also increased the number of hand sanitizer stations throughout our property to prevent the spread of germs or other contaminants.

Reports To: Housekeeping Manager or Housekeeping Supervisor

General Purpose: Cleans and prepares public areas according to an established standard of cleaning to assure guest satisfaction and the overall appearance of the property.

Specific Responsibilities:

  • Walks all assigned floors at beginning and end of shift. Removes service trays and any trash and notes any areas that need immediate cleaning.
  • Removes soiled linen, terry and trash from the housekeeping carts and takes to appropriate locations. Recycles bottles, cans, and papers in appropriate receptacles.
  • Maintains all carpets through extraction and spotting methods.
  • Protects our furniture from wear & tear through preventative maintenance, including the rotation of mattresses and box springs.
  • Deep cleans guest rooms: carpet, chairs, vacuuming behind furniture, metal vents and the tile floor in the bathroom area.
  • Cleans all public areas, elevators, service areas, stairwells etc. while maintaining safety and security.
  • Aids housekeepers as needed with removal of rollways and stripping of rooms.
  • Reports any missing/found items, damages, and maintenance issues.
  • Responds to guest requests and questions.
  • Reports guest issues and complaints to Executive Housekeeper or Housekeeping Supervisor.
  • Stocks linen closets with supplies (soap, shampoo etc.).


  • Knowledge of carpet care, tile care, buffing machines, extractors a plus.
  • Able to work a flexible schedule, as times needed vary based on occupancy.
  • Must pass a background check.

Physical Requirements:

  • Must be able to lift up to 50 lbs and climb stairs numerous times daily.
  • Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.
  • Must be able to bend down and get on and off floor numerous times per day.

Education/Formal Training

  • High School Diploma/GED


  • Experience a plus, but not required.

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

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