21c Museum Hotels
  • 24-Mar-2021 to 23-Apr-2021 (MST)
  • Events
  • Nashville, TN, USA
  • Hourly
  • Other

21c Museum Hotels is committed to the Health and Safety of our teammates and guests. We have collaborated with top physicians in the fight against COVID-19 to revise our already stringent cleaning protocols to providing the safest workplace as possible. These new protocols include:

  • Social Distancing: We have added signage throughout our properties to encourage distancing among our teammates and guests. We have also spaced our various fixtures within our properties, such as tables in our restaurants to encourage safe distancing.
  • Required Use of Masks: Teammates and guests alike are required to wear masks at all times while in public spaces within our properties. Masks must cover the nose and mouth.
  • Health Screenings: All teammates and guests are required to go through a brief health screening process before entering our properties, this includes touchless temperature checks and a health questionnaire about possible exposure as well as symptoms related to COVID-19.
  • Cleaning & Sanitizing: We have increased the frequency of cleaning and sanitizing of our public spaces, particularly of those high-touch areas, such as door handles, handrails and elevator buttons.
  • Frequent Hand Washing: All teammates are required to wash their hands frequently for at least 20 seconds while working. We have also increased the number of hand sanitizer stations throughout our property to prevent the spread of germs or other contaminants.

Reports To: Event Captain/Event Manager

General Purpose: The Event Server is committed to great customer service and has a passion for promoting 21c Museum Hotels. The Event Server is thorough, task-oriented, can effectively complete tasks of varying importance and can dependably hop into any position within their department at any given time. The Event Server is willing and able to be a part of a diverse work force serving a diverse clientele and can relate to people from a variety of backgrounds.

Specific Responsibilities:

  • Hands on execution of event while working with other B&C teammates
  • Interacts with Event Captains and Event Manager throughout function to ensure excellent event service.
  • Fulfills any and all set-up and tear down of events per BEO, Req sheet, and Event Captain.
  • Executes excellent customer service to all guests in hotel/restaurant, not just those attending event.
  • Takes orders from guests, serves food and drinks, and clears tables as necessary.
  • Follows the steps of service for each specific type of event.
  • Demonstrates knowledge of procedures, terminology and techniques used in the B&C department.
  • Demonstrates knowledge of ingredients of all food and beverage items served and available for the function.
  • Knows hours, features and services offered by 21c Museum Hotels.
  • Demonstrates a positive, proactive and motivated attitude in any situation.
  • Able to work in a team for large events and solo for smaller meetings.
  • Reports to work on time and ready to work scheduled shift.

Qualifications:

    • Able to work flexible hours (nights, weekends).
    • Responsible, dependable, punctual.
    • Basic math skills.
    • Strong communication skills; must be able to speak, read and understand English.
    • Clean and professional appearance.
    • Demonstrates enthusiasm for all things 21c.
    • Beverage knowledge (spirits & beer/wine/especially Bourbon).
    • Must pass a background check.

Physical Requirements:

  • Must be able to carry full cocktail tray comfortably.
  • Must be able to stand and walk for long periods of time
  • Must be able to lift at least 50 pounds

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

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