21c Museum Hotels
  • 16-Nov-2020 to 15-Dec-2020 (MST)
  • Housekeeping
  • Nashville, TN, USA
  • Hourly
  • Full Time

Benefits include health/vision/dental/life insurance, paid time off, 401(k), parental leave


21c Museum Hotels is committed to the Health and Safety of our teammates and guests.  We have collaborated with top physicians in the fight against COVID-19 to revise our already stringent cleaning protocols to providing the safest workplace as possible.  These new protocols include:

  • Social Distancing: We have added signage throughout our properties to encourage distancing among our teammates and guests.  We have also spaced our various fixtures within our properties, such as tables in our restaurants to encourage safe distancing.
  • Required Use of Masks:  Teammates and guests alike are required to wear masks at all times while in public spaces within our properties.  Masks must cover the nose and mouth.
  • Health Screenings:  All teammates and guests are required to go through a brief health screening process before entering our properties, this includes touchless temperature checks and a health questionnaire about possible exposure as well as symptoms related to COVID-19.
  • Cleaning & Sanitizing: We have increased the frequency of cleaning and sanitizing of our public spaces, particularly of those high-touch areas, such as door handles, handrails and elevator buttons.
  • Frequent Hand Washing:  All teammates are required to wash their hands frequently for at least 20 seconds while working.  We have also increased the number of hand sanitizer stations throughout our property to prevent the spread of germs or other contaminants.  

Title: Room Inspector

Reports To: Executive Housekeeper

General Purpose: The Room Inspector examines rooms prior to guests arriving and conducts inspections upon their departure to assess if any damages have occurred. She/he is also responsible for measuring the quality of work of the housekeeping staff in all areas of the property.

Specific Responsibilities:

  • Inspects the cleanliness of guest rooms, turndown service, public areas, and back of the house.
  • Ensures compliance with accident/loss prevention programs, SOP's, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
  • Issues assignments to housekeeping staff.
  • Issues supplies/goods to staff at beginning of shift.
  • Responds to guest requests, concerns and problems to ensure guest satisfaction.
  • Turns lost and found items into the Housekeeping Supervisor.
  • Assists the Executive Housekeeper with implementing emergency training procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
  • Works with housekeepers and Front Desk to resolve guest problems.
  • Interacts with employees and guests on a daily basis.

Qualifications: 

  • Excellent observation skills with a demonstrated attention to detail
  • A strong working knowledge of housekeeping and hotel services, policies, and operations.
  • Able to clearly communicate information to management and guests
  • Positive attitude and demonstrates enthusiasm for all things 21c
  • Must pass a background check.

Education/Formal Training 

  • High school education or equivalent experience.

Experience:

  • One to two years' experience in a similar or related position with this company or other organizations

Physical Requirements

  • Bending and squatting on a regular basis.
  • Lifting 25lbs multiple times a day. 

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

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