21c Museum Hotels
  • 15-Oct-2020 to 14-Nov-2020 (MST)
  • Food & Beverage
  • Durham, NC, USA
  • Hourly
  • Full Time

Benefits include health/vision/dental/life insurance, paid time off, 401(k), parental leave, and real-time access to earned wages.


21c Museum Hotels is committed to the Health and Safety of our teammates and guests.  We have collaborated with top physicians in the fight against COVID-19 to revise our already stringent cleaning protocols to providing the safest workplace as possible.  These new protocols include: 

  • Social Distancing: We have added signage throughout our properties to encourage distancing among our teammates and guests.  We have also spaced our various fixtures within our properties, such as tables in our restaurants to encourage safe distancing. 
  • Required Use of Masks:  Teammates and guests alike are required to wear masks at all times while in public spaces within our properties.  Masks must cover the nose and mouth. 
  • Health Screenings:  All teammates and guests are required to go through a brief health screening process before entering our properties, this includes touchless temperature checks and a health questionnaire about possible exposure as well as symptoms related to COVID-19. 
  • Cleaning & Sanitizing: We have increased the frequency of cleaning and sanitizing of our public spaces, particularly of those high-touch areas, such as door handles, handrails and elevator buttons. 
  • Frequent Hand Washing:  All teammates are required to wash their hands frequently for at least 20 seconds while working.  We have also increased the number of hand sanitizer stations throughout our property to prevent the spread of germs or other contaminants. 

Reports To: Restaurant Managers, Food & Beverage Director

General Purpose: The Restaurant Server is an engaging and enthusiastic ambassador for the restaurant, intuiting the guest's appetites through verbal and non-verbal cues, makes recommendations and sells any item on the menu to even the most reluctant palate. The Restaurant Server works accurately efficiently, expertly prioritizes and works to exceed guest expectations.

 Specific Responsibilities:

  • Reports to work on time and ready to work scheduled shift.
  • Follows all steps of service.
  • Knows descriptions and ingredients of all menu items.
  • Knows all wines by the glass and at least 5 wines in each category on the wine list in varying price ranges and styles.
  • Knows drinks names, ingredients, method of preparation, appropriate glassware, and garnishes.
  • Knows specialty beverages i.e. single malt scotches, cognacs, specialty drinks, beer list, etc.
  • Sells menu items with goal of increasing overall sales.
  • Serves beverages and food in a cheerful and efficient manner.
  • Ensures that service station is properly stocked.
  • Completes all posted side work.
  • Maintains a positive, friendly attitude with co-workers & guests.
  • Provides prompt, accurate report of all income received during shift.
  • Maintains a clean, orderly appearance of the restaurant service area.
  • Assists/executes any and all tasks as assigned by supervisor.
  • Follow all proper sanitation guidelines.

Qualifications:

  • Able to work flexible hours (nights, weekends).
  • Responsible, dependable, punctual.
  • Basic math skills.
  • Strong communication skills; must be able to speak, read and understand English.
  • Clean and professional appearance.
  • Demonstrates enthusiasm for all things 21c.
  • Familiar with and able to use POS systems.
  • Must pass a background check.

Education/Formal Training:

  • High school or equivalent education required.
  • Experience in an upscale dining environment preferred.

Physical Requirements:

  • Must be able to carry full service tray comfortably.
  • Must be able to stand and walk for long periods of time.
  • Must be able to lift at least 50 pounds. 

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

Full Job Description
21c Museum Hotels
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