21c Museum Hotels
  • 15-Oct-2020 to 14-Nov-2020 (MST)
  • Food & Beverage
  • Durham, NC, USA
  • Hourly
  • Full Time

Benefits include health/vision/dental/life insurance, paid time off, 401(k), parental leave, and real-time access to earned wages.


21c Museum Hotels is committed to the Health and Safety of our teammates and guests.  We have collaborated with top physicians in the fight against COVID-19 to revise our already stringent cleaning protocols to providing the safest workplace as possible.  These new protocols include: 

  • Social Distancing: We have added signage throughout our properties to encourage distancing among our teammates and guests.  We have also spaced our various fixtures within our properties, such as tables in our restaurants to encourage safe distancing. 
  • Required Use of Masks:  Teammates and guests alike are required to wear masks at all times while in public spaces within our properties.  Masks must cover the nose and mouth. 
  • Health Screenings:  All teammates and guests are required to go through a brief health screening process before entering our properties, this includes touchless temperature checks and a health questionnaire about possible exposure as well as symptoms related to COVID-19. 
  • Cleaning & Sanitizing: We have increased the frequency of cleaning and sanitizing of our public spaces, particularly of those high-touch areas, such as door handles, handrails and elevator buttons. 
  • Frequent Hand Washing:  All teammates are required to wash their hands frequently for at least 20 seconds while working.  We have also increased the number of hand sanitizer stations throughout our property to prevent the spread of germs or other contaminants. 

Reports To: Dining Room Manager & General Manager

General Purpose: The restaurant Host is the first employee to interact with arriving guests as they enter the restaurant. It is the job of the Host to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the restaurant in their exchange with the Host.

Specific Responsibilities:

  • Understands he/she is the first impression of guests whether at the door or on the phone and behaves in accordance with high standards set by restaurant reputation.
  • Maintains a positive, friendly attitude with co-workers and guests at all time.
  • Knows at least 3 appetizers, 3 entrees, and 3 desserts and can explain them to a guest/caller.
  • Reports to work on time and ready to work scheduled shift.
  • Maintains a clean, orderly appearance of the restaurant service area.
  • Fills in for multiple positions as needed.
  • Delivers a prompt, accurate report of all income received during shifts worked.

Qualifications:

  • Able to work flexible hours (nights, weekends).
  • Responsible, dependable, punctual, adaptable.
  • Detail oriented, behaves calmly and recognizes order within chaos.
  • Superior communication skills; must be able to speak, read, and understand English.
  • Clean and professional appearance.
  • Basic math skills.
  • Demonstrates enthusiasm for all things 21c.
  • Must pass a background check.

Education/Formal Training:

  • High school or equivalent education required.
  • Experience with Open Table preferred.  

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

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