21c Museum Hotels
  • 30-Sep-2020 to 29-Oct-2020 (MST)
  • Food & Beverage
  • Durham, NC, USA
  • Salary
  • Full Time

Benefits include health/vision/dental/life insurance, paid time off, 401(k), parental leave, and real-time access to earned wages.


21c Museum Hotels is committed to the Health and Safety of our teammates and guests.  We have collaborated with top physicians in the fight against COVID-19 to revise our already stringent cleaning protocols to providing the safest workplace as possible.  These new protocols include: 

  • Social Distancing: We have added signage throughout our properties to encourage distancing among our teammates and guests.  We have also spaced our various fixtures within our properties, such as tables in our restaurants to encourage safe distancing. 
  • Required Use of Masks:  Teammates and guests alike are required to wear masks at all times while in public spaces within our properties.  Masks must cover the nose and mouth. 
  • Health Screenings:  All teammates and guests are required to go through a brief health screening process before entering our properties, this includes touchless temperature checks and a health questionnaire about possible exposure as well as symptoms related to COVID-19. 
  • Cleaning & Sanitizing: We have increased the frequency of cleaning and sanitizing of our public spaces, particularly of those high-touch areas, such as door handles, handrails and elevator buttons. 
  • Frequent Hand Washing:  All teammates are required to wash their hands frequently for at least 20 seconds while working.  We have also increased the number of hand sanitizer stations throughout our property to prevent the spread of germs or other contaminants.  

Reports To: Food & Beverage Director

Supervises: Bartenders, Cocktail Servers, Bar backs

General Purpose: In conjunction with the Food & Beverage Director, The Beverage Director creates and manages the beverage program for the restaurant and Banquets & Catering (B&C) departments.

Specific Responsibilities:

  • Meets and exceeds each guest's highest expectations for delivery, presentation and taste.
  • Stays aware of market trends, i.e., economy, creative ideas, new product.
  • Cultivates a following of regulars.
  • Ensures the department is staffed sufficiently for each meal period.
  • Works to keep staff morale high.
  • Coaches employees on ways to work efficiently with each other.
  • Ensures all employees are following service standards.
  • Screens potential new hires prior to interview with F&B Director.
  • Identifies ways to operate more efficiently, cut costs and drive revenue.
  • Manages beverage inventories in an economical and profitable manner.
  • Implements systems and procedures that set the business and employees up for success.
  • Creates a total awareness of in-house VIPs and reviews names with staff members during pre-service meetings.
  • Constantly seeks improvement in self, staff, and 21c.
  • Reports to work on time and ready to work scheduled shift.
  • Maintains a positive, friendly attitude with staff and guests.
  • Maintains a clean, orderly appearance of the restaurant service area.
  • Enforces proper dress guidelines for all staff.
  • Assists/executes any and all tasks as assigned by F&B Director.
  • Embraces new ideas and quickly adapts to rapidly changing circumstances.
  • Identifies and seek solutions for problem areas.

 

Qualifications:

  • Advanced knowledge of spirits and wine.
  • Competent with Windows-based computers and Microsoft Office and familiar with industry standard software.
  • Demonstrates enthusiasm for all things 21c.
  • Must pass a background check

Education/Formal Training:

  • Some college education.

Experience:

  • Two to four years in a high volume, high quality restaurant operation.
  • Minimum one year management/supervisory experience.
  • Previous job in a restaurant line position.
  •  

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm 

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