21c Museum Hotels
  • 04-Oct-2019 (MST)
  • Louisville
  • Chicago, IL, USA
  • Salary
  • Full Time

Benefits include health/vision/dental/life insurance, paid time off, 401(k), parental leave, and real-time access to earned wages.


Title:  Senior Area Director of Revenue Management

Reports To:  Senior Director of Corporate Revenue Management

Overview

To facilitate the achievement of room revenue goals at each managed hotel by providing leadership, direction and follow-up strategies. Additionally, the Senior Area Director of Revenue Management provides significant data analysis, strategy, and reporting to identify current and future revenue opportunities.

Experience

  • Must have experience communicating, presenting, and managing relationships with c-level executives, ownership groups, and asset managers
  • Minimum five years of revenue management experience with at least 2 years overseeing multiple hotels

Qualifications

  • Bachelor's Degree required
  • Computer competency required--significant knowledge of Microsoft Excel and ability to learn new technology and applications quickly
  • Must be a strong leader with a desire to aid in the develop of other teammates
  • Must be a curious minded, critical thinker and have strong attention to detail--analytical and project management skills are required
  • Must be a problem solver and be adaptable to change
  • Broad knowledge of Opera Property Management System and IDeaS G3 RMS preferred
  • Excellent written and verbal communication skills
  • Excellent listening skills
  • Aggressive, self-motivated work habits--must be able to work under pressure and meet deadlines
  • Ability to work some nights/weekends

 

Responsibilities:

  • Develop new and evaluate existing transient and group inventory, channel, and pricing strategies to grow RevPAR and market penetration for each property
  • Provide data analysis, strategy, and reporting to ensure that current and future revenue opportunities are identified
  • Provide regular and ad hoc reporting and analysis to ownership groups and asset manager, as required
  • Consult with DOSM and sales managers on rate/inventory suitability of potential group business
  • Monitor competitive shop reports to maintain consistency with property level inventory strategies and pricing philosophy
  • Monitor placement on all third party booking site and take action, as necessary, to improve ranking
  • Lead weekly revenue meetings for each property and complete meeting recap reports
  • Complete weekly pace reports
  • Analyze STR on a weekly and monthly basis and provide feedback during weekly revenue meetings
  • Continually monitor actions of competitive hotels and the market (product quality improvements, supply changes, pricing strategies, service offerings, etc.)
  • Analyze end of month reports to assist in the preparation of the monthly executive summary report
  • Prepare annual room revenue day by day budgets for each property
  • Prepare monthly rolling 90 day room revenue forecasts for each property
  • Prepare 20 day occupancy forecast and send to department heads for scheduling purposes
  • Work with FOM/DOO to perform ongoing training and build a positive relationship with the front office teams
  • Participate in monthly Area Director calls
  • Along with the Senior Director of Revenue Management, assist in providing guidance and mentorship to revenue management colleagues in areas of strategy, pricing & systems
  • Collaborate with DOSM and marketing manager on new strategies for packages and promotions
  • Ensure all new rate levels entered (negotiated, promotions, packages, etc.) are accurate in the CRS and PMS
  • Perform regular booking audits of all channels for all rate levels
  • Act as a system experts for your properties; ensure that each property team is using the PMS and reservations system correctly and provide ongoing training when necessary to ensure that historical data is kept clean and accurately reported
  • Support the properties integration into new reservations & revenue management technology and programs
  • Troubleshoot systems related issues quickly and work with the Area Revenue Coordinator to escalate until resolved
  • Provide ad hoc reporting and analysis as requested by property and corporate level senior leadership
  • Continuously work with each property's operations team on special projects when needed (ex. Renovations, OOO rooms, etc.) and provide insight into revenue impact
  • Ensure property has accurate content and photography on all booking channels and within the CRS'work with the Area Revenue Coordinator to complete updates, as necessary
  • Actively participate and contribute to the annual brand strategy planning
  • Keep up to date with trends and new concepts by reviewing industry publications and/or attending conferences

 

Travel

  • Travel required approximately 20% for property visits, home office visits, and conferences

 

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

 

21c Museum Hotels
  • Apply Now

    with our quick 3 minute Application!

  • * Fields Are Required

    What is your full name?

    How can we contact you?

  • Sign Up For Job Alerts!

  • Share This Page
.
Logo Museum Hotels Restaurants Exhibitions Meetings+Events Shop Offers Blog Careers Book a Room