21c Museum Hotels
  • 04-Oct-2019 (MST)
  • Louisville
  • Louisville, KY, USA
  • Salary
  • Full Time

Benefits include health/vision/dental/life insurance, paid time off, 401(k), parental leave, and real-time access to earned wages.

Title:  Revenue Management Coordinator

Report To:  Sr. Director of Corporate Revenue Management



To assist the revenue management team with reporting and daily administrative tasks.  Ideally, the revenue management coordinator will have a desire for upward growth within the discipline.



  • Execute rate changes and restrictions within all systems for each Area Director of Revenue

  • Facilitate requests for new rate levels required for each hotel'ensure pricing and availability is accurately entered

  • Prepare reporting for each Area Director of Revenue in advance of their weekly revenue meeting

  • Ensure property has accurate content and photography on all booking channels and within the CRS

  • Open and escalate technical cases relating to the reservations, revenue management, and property management system for each Area Director of Revenue

  • Facilitate the collection of data for all corporate level reporting

  • Provide ad hoc reporting, as needed, for the Sr. Director of Revenue Management

  • Assist each Area Director of Revenue in performing booking audits for all channels, as necessary

  • Participate in monthly Area Director calls

  • Actively participate and contribute to the annual brand strategy planning

  • Monitor and review daily production data to proactively identify potential issues'communicate concerns with the Area Directors and Sr. Director in a timely manner

  • Provide administrative and operational support, as needed

  • Keep up to date with trends and new concepts by reviewing industry publications

  • Other duties assigned by the Sr. Director of Revenue Management




  • Hotel experience preferred, but willing to train the right candidate

  • Bachelor's Degree preferred

  • Computer competency required'basic knowledge of Microsoft Excel and ability to learn new technology and applications

  • Must be a curious minded, critical thinker and have strong attention to detail--analytical and project management skills are required

  • Must be a problem solver and be adaptable to change

  • Excellent written and verbal communication skills

  • Excellent listening skills

  • Self-motivated work habits--must be able to work under pressure and meet deadlines

  • Ability to work some nights/weekends


  • Minimal travel required, but may occasionally be asked to travel for meetings

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

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